It takes time, equipment and people to create a copy or reproduction of documents. The fee is to defray the costs to copy or reproduce medical records. Why is there a fee to get medical records? The cost is regulated by California Health and Safety Code 123100 and calculated as twenty-five cents ($0.25) per page, reasonable clerical costs of $24.00 per hour billed in quarter hour increments, actual shipping charges if the records are mailed and any applicable California State Sales Tax. If you have a unique situation and need the records sooner, please contact us and we will do our best to accommodate you. Due to the large volume of requests we receive, it may take up to five (5) business days to complete your request from the date we receive it. We process all requests as quickly as possible. In rare cases, we may deny access to a minor’s records if the access would have a detrimental effect on the professional relationship with the minor patient or jeopardize the minor’s physical safety or psychological well-being. Parents, guardians or other person acting in loco parentis have the authority to request records for unemancipated minors. May I request and receive copies of my children’s medical records? If your spouse is a duly authorized representative then he or she may request and receive records Another person may not receive copies of your medical record without a consent form authorizing us to release the information to him or her. May my spouse request and receive copies of my medical records? Another person or entity may only receive copies of a medical record with a proper consent form authorizing the release of information. Only the patient, duly authorized representative or other healthcare provider currently treating the patient may request medical records. The office is closed on weekends and national holidays. Hours are 8 am to 4:30 pm Pacific Standard Time, Monday through Friday. Where are you located and how can I contact you?Ĭomplete contact information is available on the Contacting Medical Records page. ![]() Read these frequently asked questions to learn more about requesting medical records.Ĭomplete the online medical record request formor download, print, complete and sign this form (PDF) and send it to us via fax or US mail. Hospital Leadership and Board of Governors.
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